Elliotts

Apprentice Business Administrator - Advanced (Level 3)

Elliotts (Employer)

Gp Strategies Training Limited (Training Provider)

Weekly wage £210.00
30.0 hours per week Monday - Friday, shifts to be confirmed.
18 months (duration)
26 April 2021(start date)
Business Administrator (apprenticeship standard)
19 April 2021 (application closing date)
Register interest

Job Description

The Apprentice Business Administrator role at Elliotts includes all general admin duties, and all aspects of customer service whilst requiring additional flexibility so that you can if required - move across to other roles to assist with any challenges. You will work towards a Level 3 Business Administrator apprenticeship standard.

Responsibilities

Responsibilities will include:

  • Managing designated corporate customer accounts to ensure high levels of customer service provided and maintained
  • Dealing with a wide range of requests from vehicle hire quotes
  • Handling enquiries by email, telephone or through the website and assisting customers when required 
  • Building effective relationships with customers and colleagues to ensure a high level of customer service is given
  • Deal with customers face to face therefore maintaining a professional image at all times
  • Effective and efficient use of the ProHire system
  • Develop an understanding of relevant vehicle legislation
  • Following company procedures at all times

Future Prospects

Upon completion of the 14-month apprenticeship program, depending on performance and availability, you may be offered a full-time role and the chance to work towards a team leader position.

Reality Check

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). 

For more information please visit: https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • Excellent organisational and self-management skills
  • Able to consistently deliver the highest standards of accuracy on every file
  • Meticulous and precise with excellent attention to detail

Qualities Required

  • Communication that is positive and professional
  • To have a confident and positive manner

Qualifications Required

5 GCSEs at grades A*-C/9-4 (or equivalent) including maths and English.

Training Provided

Level 3 Business Administrator apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
Register interest

Related