Apprentice Administrator - Service Support Executive - Advanced (Level 3)

Kantar (Employer)

Whitehat Group Limited (Training Provider)

Annual wage £20,500.00
40.0 hours per week 9:00am - 5:30pm, Monday - Friday
18 months (duration)
20 October 2020(start date)
Business Administrator (apprenticeship standard)
9 positions available
6 October 2020 (application closing date)
Register interest

Job Description

This exciting apprenticeship programme teaches the basics of the business world through 1-2-1 coaching and a range of opportunities which will enhance your career. The role allows you to be integrated into our fast-paced and multi-disciplined team, where we will nurture your growth and allow you to understand what builds a successful brand.


  • To live, breathe and embody customer service within Kantar Worldpanel
  • The Service Relationship Management team will bring a clear Client focus to the Operations division

Service Relationship Managers are responsible for:

  • Delivering exceptional customer service
  • Building strong relationships across the Clients, Client Service and Operations teams
  • Delivering against our client needs
  • Resolving client issues and ensuring our business and output is geared towards our customers at all times
  • As an apprentice you will be given the support and training in order to gain the skills and knowledge to become a Service Relationship Manager.

Future Prospects

After your Business Administration apprenticeship progress into HR, Recruitment, Sales, Marketing & PR, Real Estate, Personal Assistant, Office Management, Business Management. Most of the above can be completed in a higher-level qualification.

Skills Required

  • Ability to build strong working relationships and rapport
  • Strong communicator at all levels (verbal and written)
  • Ability to clearly and concisely present information, both verbally and written

Qualities Required

  • Well organised and good time management
  • Good relationship building skills
  • Attention to detail
  • Problem solver

Qualifications Required

Five GCSE grades C - A* (4-9) or equivalent, including English and maths

Training Provided

Training on the 18 month Standard Level 3 Business Administration (BA3) apprenticeship.

Being a WhiteHat apprentice means access to awesome social events, sports teams, insight/career days with other apprentices to grow your network, as well as your own personal Coach who will guide you through the qualification to help you achieve your full potential.

As part of your WhiteHat Apprenticeship, you will have access to our Future Leaders Foundation modules to develop 6 key competencies, underpinned by well-being, self-awareness, motivation, conscientiousness, effectiveness and grit.

Register interest


About the employer

Kick start your career with a Sunday Times Top 100 Company. Be part of a graduate scheme where you will be celebrated for who you are, the unique point of view and personality you bring to our business.

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