West Suffolk Council

Apprentice Administrator (Public Health and Housing) - Advanced (Level 3)

West Suffolk Council (Employer)

Qube Qualifications and Development Limited (Training Provider)

Annual wage £8,273.20
37.0 hours per week Monday to Friday, flexibly to suit service requirements
24 months (duration)
6 December 2021(start date)
Business administrator (apprenticeship standard)
15 November 2021 (application closing date)
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Job Description

This apprenticeship will give you the hands on experience, knowledge and confidence to lead you into your chosen career. You will support the team in providing an effective and efficient administration service. This includes the administration for the disabled facilities grant to support people to live in their homes.


What will the apprentice be doing?

Assist in providing an effective and efficient administration service by;

• Answering phone calls and emails.
• Liaising with a variety of people.
• Providing support with the grant options that are available.
• Providing support with eligibility for works to be completed.
• Assisting with the completion of financial assessments.
• Checking applications, schedules of work plans.
• Inputting information onto a database.
• Assisting with raising/payment of invoices.

What training will the apprentice take and what qualification will the apprentice get at the end?

You will complete a Level 3 Business Administration apprenticeship, for which you will be entitled to paid study time to complete. This opportunity will provide you with valuable work experience, new skills and knowledge whilst building your confidence along the way.  The delivery of the apprenticeship by the provider is flexible.

What is the expected career progression after this apprenticeship?

No commitment can be made for future employment but in the past several apprentices have secured permanent work when vacancies have arisen within the organisation.

Reality Check

At West Suffolk Council we positively encourage agile working, with work being an activity we do, not a place we go. Work styles are led by operational and organisational need and are jointly agreed between the manager and employee.

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Number skills, Team working, Initiative, Multi Task

Qualifications Required

GCSE or equivalent English (Grade 9-4) Essential
GCSE or equivalent ICT (Grade 9-4) Essential
GCSE or equivalent Maths (Grade 9-4) Essential
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