Luton Borough Council

Apprentice Administrator – LSCB/LSAB - Advanced (Level 3)

Luton Borough Council (Employer)

Luton Borough Council (Training Provider)

Annual wage £9,279.36
37.0 hours per week Monday - Friday, 09:00 - 17:00.
21 months (duration)
1 August 2022(start date)
Business administrator (apprenticeship standard)
12 June 2022 (application closing date)
Register interest

Job Description

The Luton Safeguarding Children and Safeguarding Adult Boards have a vacancy for an Apprentice Administrator. The post requires the ability to support the unit by working flexibly across a range of activity and being a supportive team player.


Are you someone who is co-operative and flexible and meets challenges with enthusiasm and confidence? We are looking for someone who is organised, able to plan ahead, be adept at managing demanding deadlines under pressure and have strong word processing and attention to detail skills.

The post will require you to contribute to the effectiveness of the boards through strong administrative skills, together with the ability to communicate effectively and sensitively, both in writing and verbally, with a wide range of people including senior managers from our partner organisations.  A good team player who uses their own initiative and innovation to help us improve our systems and processes would be an asset.

Duties will include:

  • Preparation of paperwork to send to internal and external organisations
  • Maintaining various databases, to enable monitoring of workloads, referrals to third parties and performance information
  • Receive phone calls, e-mails and other correspondence from customers, partners and other stakeholders
  • Dealing with queries and directing to correct department or service
  • Arrange meetings, preparing agendas, sending meeting invites, supporting meetings held in Microsoft Team, and taking and typing up minutes
  • Receiving and collating information generated through the department
  • General office duties, e.g. filing, printing, photocopying, incoming and outgoing post
  • Telephone responsibility as and when required
  • Additional duties as and when required

Future Prospects

After completing your apprenticeship successfully, you will have some great experience and a qualification to support your next career step.

Reality Check

It may be necessary for the appropriate level of criminal record disclosure to be undertaken.

Skills Required

  • Excellent communication and interpersonal skills
  • Knowledge and understanding of confidentiality in care settings
  • Excellent word processing and Microsoft Office skills
  • Good timekeeping skills

Qualities Required

  • Professional appearance and manner
  • Able to take direction and use own initiative
  • Prepared to learn new skills
  • Ability to work effectively as part of a team
  • Understanding of equality and diversity
  • The ability to use your own initiative, organise and prioritise work
  • Be enthusiastic, resourceful with a calm, confident, positive and flexible attitude
  • Able to effectively use various IT systems including Microsoft products and Microsoft Teams
  • Able to commit to relevant apprenticeship training including Functional Skills if required

Qualifications Required

Candidates should have achieved GCSEs at grade A*-C/4-9 (or equivalent) in English and maths.

Training Provided

Level 3 Business Administrator apprenticeship standard, which includes:

  • Level 3 Diploma in Business Administration
  • End-Point Assessment (EPA)
Register interest