Welcome Care Homes

Apprentice Administrator and Equality Champion - Advanced (Level 3)

Welcome Care Homes (Employer)

Gp Strategies Training Limited (Training Provider)

Weekly wage £285.00
30.0 hours per week Monday to Friday, 10:00 - 16:00.
14 months (duration)
7 February 2022(start date)
Business administrator (apprenticeship standard)
28 January 2022 (application closing date)
Register interest

Job Description

We are looking to hire an apprentice to help manage the administrative procedures within the home and to provide reception cover. The successful candidate will promote the Home and company to potential customers, appropriate authorities, and colleagues in a pleasant and professional manner.

Responsibilities

The successful candidate will become our Equality Champion and will promote both Equality and Inclusion throughout the home.

Day to day duties will include:

  • Receive calls from residents/visitors to the Home in a pleasant efficient manner
  • Answer the telephone promptly and deal with enquiries in a helpful, courteous, and welcoming manner, being aware of the need to always maintain confidentiality regarding staff and residents
  • Liaise and build relationships with relatives, residents, professional service providers and other visitors
  • Perform secretarial / clerical duties as required by the Home Manager
  • Ensure all correspondence received is date stamped and receives prompt attention
  • Ensure that the Home's filing system is maintained accurately and promptly
  • Ensure that when absent from the workplace key individuals are up to date with the location of files, equipment, contact details of relevant people/agencies in order to provide a seamless service
  • Provide administrative and clerical support and other support as may be requested from time to time by the Registered Manager and Management

Future Prospects

After successfully completing the apprenticeship program, depending on availability and performance, a full-time role may be available with the opportunity to complete a higher level of qualification.

Reality Check

The working hours for this role are 10 am until 4 pm, Monday to Friday.

Skills Required

  • Microsoft Office 365 experience is preferable (including Word, Excel and PowerPoint)
  • Good communication and interpersonal skills

Qualities Required

  • Honest, caring and empathetic nature
  • Willingness to learn and develop new skills

Qualifications Required

GCSEs at grades C/4 or above (or equivalent) in maths and English.

Training Provided

Level 3 Business Administrator apprenticeship standard.

Register interest

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