Stephen Support Services Ltd

Apprentice Administrator - Advanced (Level 3)

Stephen Support Services Ltd (Employer)

Gordon Franks Training Limited (Training Provider)

Weekly wage £145.25
35.0 hours per week Monday - Friday, 09.30am-5.00pm
15 months (duration)
5 October 2020(start date)
Business Administrator (apprenticeship standard)
2 October 2020 (application closing date)
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Job Description

Urgent vacancy! Apprentice Administrator required for Clements Health Care in West Bromwich (B70). Earn, learn, and gain a nationally recognised qualification in Business Administration Level 3 for 15 months.


Gain a variety of administration and customer service skills.

Duties will include:

  • Taking inbound phone calls
  • Assisting in developing rota for care workers
  • Data entry
  • Outgoing calls (calling candidates for vacancies)
  • Paperwork (reference, ID, and DBS)
  • Keeping both computer and paper files up to date for audit purposes
  • Accounts and invoicing assistance when required

Future Prospects

Possible opportunity to progress onto full-time employment with Clements Health Care.

Reality Check

Please do not contact this employer; you must be eligible for the qualification first with the training provider Gordon Franks Training, who will conduct the first interview (apply online or see the ‘contact details’ section). Once successful, your details will then be forwarded to the employer, for you to be considered for this vacancy.

Please research the employer and Gordon Franks Training.

Skills Required

  • Good IT skills
  • Excellent written and verbal communication skills
  • Polite telephone manner
  • Good attention to detail 

Qualities Required

  • Enthusiastic
  • Confident
  • Positive attitude
  • Keen to learn

Qualifications Required

  • Age 16-18: maths and English at GCSE or Functional Skills or equivalents (grades will be discussed at interview)
  • Age 19+: must have maths and English GCSE grade 9 to 4 (A* to C) or Functional Skills Level 2 or equivalents

Training Provided

  • Business Administration Level 3 qualification
  • Functional Skills qualifications in maths/English/IT (additional support available if required)
  • Full training provided at employer site
  • Choice of online or paper-based portfolio
  • Regular Assessor Visits, Observations and Reviews
  • Witness Testimonies from Employer
  • Exams/Assessments
  • Technical Certificate (industry knowledge)
  • Workshops held at the Gordon Franks Training centre
Register interest