The role will entail supporting all areas of the client fulfilment and research department, from efficiently processing all areas of customer service and administration relating to new / existing business and servicing queries, liaising with providers to request information as necessary and other ad-hoc duties.
The successful candidate will have an interest in working in financial services, with an attention to detail and an excellent telephone manner and interpersonal skills. A positive attitude and able to work with minimum supervision as well as being a part of the bigger team would be advantageous.
The position will be office and home based, under current covid restrictions and will require the candidate to work independently and to support the team with a delivery of flawless administrative services to enhance the client experience.
Upon completion of the apprenticeship you could progress into full-time employment.
The company may wish to interview applicants before the closing date, resulting in the vacancy being filled before the given date.
- Good interpersonal skills
- Good customer service skills
- Good communication skills
- Positive attitude
- Work well as part of a team and on own initiative
- Smart appearance
- Interest in working in financial services
- Attention to detail
- Excellent telephone manner
GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.
Level 3 Business Administrator apprenticeship standard, which includes:
- Level 2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)
- Work-based learning