Apprentice Administration Assistant



Training Provider:


Weekly wage £156.00
40.0 hours per week Monday to Friday - 40 hours per week - shifts to be confirmed
duration: 12 months
start: 6 January 2020
Intermediate(level 2)
Business and Administration (apprenticeship standard)
31 December 2019 (application closing date)
We have an opportunity for an Apprentice Administration Assistant to work for a fantastic employer. Optionis are recruiting now, so you can start to further your qualifications today!


As Apprentice Administration Assistant your key responsibilities will include:

  • To ensure all telephone and email enquiries (both internal and external) are resolved satisfactorily
  • Process requests for references, payslips and statement of earnings with a high degree of accuracy and within agreed SLA
  • To manage the expectations of all employees and agencies through effective communication and ownership
  • To generate ideas for improvements to processes and the overall employee experience
  • To communicate with employees in a professional and compliant manner
  • To process and record travel and accommodation requests within SLA and in line with company policies
  • Cover reception area between two offices, including meet and greet visitors, provide refreshments
  • Collect, sort and distribute post between offices
  • Sorting and distribution of fruit, milk, juice etc. twice a week between three offices
  • Check stock levels of stationery for all three offices, collate and order as necessary
  • Check stock levels of food and beverage consumables in all three offices in readiness for placing orders for the twice weekly Tesco delivery
  • Collate monthly sandwich orders, ensure they are provided to current supplier in a timely manner and distribute as necessary
  • Support other teams as necessary with administrative tasks
  • To adapt positively to change and meet the changing requirements of the work environment
  • Actively support department and company initiatives
  • To maintain a strict level of business and employee confidentiality at all times
  • To work well as part of a team, be open-minded towards the ideas and views of others and contribute to building team spirit
  • To maintain a high level of personal drive and the highest standard of accountability and professionalism at all times

Future Prospects

  • Upon successful completion of your Apprenticeship you will have gained a Level 2 NVQ in Business Administration

Reality Check

For further information on the Apprenticeship National Minimum Wage (ANMW), please refer to:  https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • Ability to communicate clearly
  • Good organisational and time management skills
  • Excellent attention to detail and high level of accuracy
  • An understanding of and adherence to all confidentiality aspects required
  • An understanding and adherence to all relevant health and safety procedures
  • Good computer and keyboard skills with experience of using Microsoft Office Applications
  • Knowledge of the Umbrella/Accounting Finance Industry
  • Ability to work to organisational standards (e.g. service level agreements)

Qualities Required

  • Ability to work as part of a team with active and valuable contribution

Qualifications Required

  • GCSEs grade C/4, or equivalent qualifications in English and maths are essential

Training Provided

Training to be provided

  • Level 2 (Intermediate) Business and Administration Apprenticeship Framework
  • Diploma Level 2 in Business Administration
  • Functional Skills in maths, English & ICT, if required
  • Employee Rights & Responsibilities
  • Personal Learning & Thinking Skills.

PARAGON SKILLS have the ENERGY & EXPERIENCE to give you the EDGE in starting your career. Our Learning and Development Coaches will deliver outstanding teaching and learning to help ENERGISE you to complete your apprenticeship training and leave you confident to EXECUTE tasks to the highest standard.

Paragon will provide the training for this apprenticeship within your company’s site therefore there is no need for you to attend an outside training facility at any time.

Apply now