Apprentice Account Handler - Intermediate (Level 2)

Employer:

David Miller Holdings Limited

Training Provider:

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Weekly wage £140.99
36.15 hours per week Monday - Friday, 09:00 - 17:00, with a 45-minute lunch break.
duration: 16 months
start: 3 June 2020
Accrington
Intermediate (Level 2)
Customer service practitioner (apprenticeship standard)
20 May 2020 (application closing date)
Apprentice Account Handler based in Oswaldtwistle, Accrington.

Responsibilities

Duties will include:

  • Answering telephone calls
  • Dealing with insurance renewals
  • Dealing with clients via telephone and face to face
  • Taking client payments
  • Dealing with email queries

Future Prospects

To continue onto full-time employment.

Skills Required

  • Good communication skills
  • Good customer service skills

Qualities Required

  • Keen and willing to learn
  • Punctual and reliable
  • Work well as part of a team and on own initiative
  • Attention to detail

Qualifications Required

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

Training Provided

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 functional skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • Work-based learning
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