Apprentice Account Handler - Intermediate (Level 2)
David Miller Holdings Limited
NORTH LANCS. TRAINING GROUP LIMITED(THE)
Duties will include:
- Answering telephone calls
- Dealing with insurance renewals
- Dealing with clients via telephone and face to face
- Taking client payments
- Dealing with email queries
To continue onto full-time employment.
- Good communication skills
- Good customer service skills
- Keen and willing to learn
- Punctual and reliable
- Work well as part of a team and on own initiative
- Attention to detail
GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.
Level 2 Customer Service Practitioner apprenticeship standard, which includes:
- Level 1/2 functional skills in maths and English (if required)
- End-Point Assessment (EPA)
- Work-based learning
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