Stokes

Administrator/Secretary Apprentice - Advanced (Level 3)

Stokes (Employer)

Peta Limited (Training Provider)

Annual wage £10,000.00
37.75 hours per week Monday to Friday 09:00 - 17:15 (with 1 hour for lunch)
15 months (duration)
11 October 2021(start date)
Business administrator (apprenticeship standard)
30 September 2021 (application closing date)
Register interest

Job Description

PETA Training are proud to be working with Stokes Solicitors LLP, looking to source an exceptional Administrator/Secretary Apprentice for their organisation. You will complete general office administration duties, including reception and perform a vital role in providing support and organisation in respect of the office work schedule.

Responsibilities

The Administrator/Secretary Apprentice will be responsible for:

Administrative duties:

  • Accurate operation of inputting data into database and ensuring storage area is kept organised, accurate and tidy
  • Retrieval of files/documents when requested
  • Photocopying and faxing
  • Dealing with daily post and matching it to correct files for Fee Earner’s attention
  • Collating post and files and liaising with other Fee Earners and/or Head of Department as necessary to confirm priority of action and work allocation
  • Franking post in readiness for collection
  • Filing of papers
  • Opening, maintaining and closing of files in accordance with Office Manual / Practice Manual procedures
  • Assistance to Reception in maintaining a tidy office and meeting rooms

Reception cover duties:

  • Acknowledging all incoming calls within specific time frame and passing to the relevant Fee Earner or (if not available) their Secretary
  • Accurately recording telephone messages from the answering machine, and if messages taken, accurately recording them to pass via email to respective recipient
  • Preparing post for collection and sorting incoming Post/Deliveries
  • Accurate storage and registration on database of Wills, Deeds and Archived Case Files
  • Maintaining the diary for booking use of the Boardroom
  • Dealing efficiently and courteously with all clients and other parties who visit Reception

Future Prospects

There is the possibility the right candidate will have the opportunity to move into a full-time role upon completion of the apprenticeship, with progression towards becoming a Trainee Legal Secretary.

Reality Check

  • Family office feel
  • Joining a friendly team
  • Job stability and company loyalty
  • 20 days annual leave plus Bank Holidays
  • On street parking with possible car park
  • Previous apprentices both moved into full-time roles

Skills Required

It is essential that the Administrator/Secretary Apprentice has good customer service and communication skills. Other essential qualities include:

  • Knowledge of Microsoft Office included Excel, Word and Access
  • Confidentiality
  • Polite, helpful and well presented
  • Pays good attention to detail
  • Good telephone manner
  • Courteous, patient, professional and efficient

Qualities Required

Desirable criteria:

  • Customer service experience
  • Experience in a solicitors or legal firm
  • Relevant qualification such a business studies and/or law

Qualifications Required

GCSEs in maths and English with at least a grade C/4 or equivalent are required.

Training Provided

  • Level 3 Business Administrator Apprenticeship Standard
  • You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham
  • You will be supported every 6 weeks with visits from your PETA Learning & Development Coach
Register interest

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