Parkbury House Surgery

Administrator/Reception/Call Handler/GP Support Medical Apprenticeship - Advanced (Level 3)

Parkbury House Surgery (Employer)

Practice Managers Education & Training Ltd (Training Provider)

Weekly wage £168.35 to £322.64
37.0 hours per week Start between 8.30-7pm Monday -Friday 1 Saturday in 4
18 months (duration)
19 November 2020(start date)
Business Administrator (apprenticeship standard)
12 November 2020 (application closing date)
Register interest

Job Description

The role of receptionist / call handler/ administrator is to provide first point of contact to the surgery and to provide support to project a positive and friendly image to patients and other visitors. It is part of their role to signpost patients to the appropriate clinician or service.

Responsibilities

The role of receptionist / call handler/ administrator is to provide first point of contact to the surgery and to provide support to project a positive and friendly image to patients and other visitors, either in person or via the telephone in view to support the business needs of Parkbury House Surgery. It is part of their role to signpost patients to the appropriate clinician or service.

To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team.

Future Prospects

  • There is potential opportunity for the right candidate who works hard and shows commitment to the team to progress & grow within our organisation to take on other roles, i.e. HCA, senior administrator

Reality Check

  • Candidate would be expected to work at both the main site and, if required, our branch site located 2 miles away in Sandridge
  • What qualities can you bring to the role (i.e. What are you really good at?)! Do you live within easy commute of the surgery?

Skills Required

  • Demonstrate initiative, resourcefulness and common sense; be proactive
  • Ability to work as part of an integrated multi-skilled team
  • Organised and reliable
  • Willingness to work towards professional and performance objectives
  • Conscientious
  • Ability to work under pressure
  • Flexible, a good team worker and be able to work independently

Qualities Required

  • Good interpersonal skills to build and maintain effective relationships with patients and colleagues
  • Be able to work calmly under pressure in a busy working environment

Qualifications Required

  • Good standard of education (inc. English & maths)

Training Provided

Business Administrator level 3.

https://practicemanagersuk.org/workshops/pma-medical-administrator-gp-assistant-city-guilds-level-3-in-business-administration/?portfolioCats=25%2C24

You will be enrolled on the Practice Managers Association Apprenticeship Programme.

Register interest

Related