Wickham Surgery

Administrator Apprentice - Advanced (Level 3)

Wickham Surgery (Employer)

Peta Limited (Training Provider)

Annual wage £8,580.00 to £8,970.00
30.0 hours per week 30-37.5 hours per week (Flexible) Typical working day 08:00-17:00 with 1 hour break
15 months (duration)
15 November 2021(start date)
Business administrator (apprenticeship standard)
31 October 2021 (application closing date)
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Job Description

This is a fantastic opportunity for an Administrator Apprentice to assist with the smooth running of the administrative team and Practice as a whole. Other duties will include assisting with the smooth running of the computer systems and troubleshooting when required.


  • Medical records
  • Filing
  • New patients and Patient Deduction processes
  • Photocopying of medical records
  • Scanning and coding of clinical letters, results and other patient data
  • Open and distribute post
  • Assist with stationary deliveries
  • Be part of a staff rota for delivering post to the post office
  • Answering and making telephone calls
  • Deal with re-directing post
  • Be prepared to attend training courses, which may be off site
  • Attend and take an active part in staff meetings
  • Attend apprenticeship training as directed
  • Adhere to uniform and badge name policy
  • General office junior tasks as directed by the Administration Manager
  • IT responsibilities as required

This job description will be reviewed periodically and may be amended according to the requirement of health care policies and job requirements.  It is intended as a guide to the range of duties covered and should not be regarded as an inflexible specification and is not intended to be exhaustive.

Future Prospects

There is the potential for a full time role to be offered to the successful and suitable applicant upon completion of the apprenticeship. Wickham Surgery have previous apprenticeship success with apprentices moving into permanent roles.

Reality Check

  • NHS Pension
  • Free parking
  • Health scheme - Simply Health
  • NHS discount - Blue light card
  • 5 weeks annual leave plus bank holiday allocation pro rata

Skills Required

  • Confident speaking on the telephone
  • Polite telephone manner
  • Able to communicate effectively with other team members, patients and carers
  • Able to recognise people’s needs for alternative methods of communication and respond accordingly
  • Enthusiastic, caring and hardworking nature
  • Strong ICT skills including use of MS Word, Excel and Outlook

Qualities Required

  • Willingness to participate in an annual individual performance reviews and personal development / training

Qualifications Required

  • GCSEs in maths and English with at least a grade C / 4 are required.

Training Provided

Training to be provided: Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

Register interest