Now U Know Training Ltd

Administration Apprenticeship


Now U Know Training Ltd

Training Provider:

PM Training

Weekly wage £146.25
37.5 hours per week Monday-Friday
duration: 18 months
start: 15 October 2019
Intermediate(level 2)
Business and Administration (apprenticeship standard)
30 September 2019 (application closing date)
This role will work closely with the administrator to ensure the smooth delivery of our training course programme. The main responsibility of this role will be facilitating the administration of all training courses, both public, on-line and in-house commissioned courses.


The candidate will be expected to do administration jobs including:

  • Ensure you obtain the course material with enough time to produce the training folders, and liaise with the trainers and external clients to establish the agenda for the duration of the course
  • Produce and provide the trainers with training plans for the coming week
  • Provide the trainers with regular updates of training requirements
  • Maintain a list of training venues to include facilities, costings etc
  • Facilitate all communication with delegates before and after a course in line with established system processes
  • Assist the Administrator with collecting and analysing delegate feedback
  • Produce training certificates and produce new certificate templates as required
  • Be involved with chasing unpaid for training courses and other section (delegates) events

Future Prospects

The apprenticeship could lead to a full-time position in the business.

Skills Required

  • Communication sills
  • Excellent telephone manner
  • Good organisation skills
  • The ability to stay calm and work well under pressure

Qualities Required

  • Flexible with work
  • Team player
  • Positive and enthusiastic with a commitment to delivering a high quality service
  • The ability to interact with a wide range of people

Qualifications Required

  • 5 GCSE’s inc English & maths 9-4/A-C or equivalents if possible

Training Provided

  • The candidate will achieve a business administration apprenticeship Level 2 and will have the training to do so
  • Functional Skills in maths and English if required