Magic Group Ltd

Administration Apprentice (33829) - Advanced (Level 3)

Magic Group Ltd (Employer)

The Growth Company (Training Provider)

Weekly wage £168.75
37.5 hours per week 9.00am to 5.00pm Monday to Friday
18 months (duration)
7 June 2021(start date)
Business Administrator (apprenticeship standard)
28 May 2021 (application closing date)
Register interest

Job Description

A fantastic opportunity to join a fast growing online fashion business as a business administration apprentice. You will assist in the day-to-day running of the business and IT functions, working with the colleagues in wider business.

Responsibilities

A normal day would include:

  • To support the back office with administration duties such as collating data and assisting with reporting duties
  • Produce accurate records and documents including emails and files
  • Being a positive influence on the team and promoting the highest standard of customer service
  • Using and becoming skilled on our computer system to manage and monitor customer and supplier data well as the MS Office suite
  • Using Microsoft Excel and helping to produce accurate documents
  • Handle confidential customer information as per our procedures and GDPR regulations
  • Communicating effectively with the team, seeking advice when necessary, being supportive and making recommendations for improvements or presenting solutions where appropriate
  • Communicating with customers over the telephone and maintaining ongoing contact with client. Assisting with Customer Service via inbound calls and emails
  • Writing emails or letters to help create proposals or answer customer queries
  • Updating our CRM (customer relationship management system)
  • Inputting data and recording information accurately
  • Taking responsibility for the work you carry out
  • Learn and understand the relevant legislation that applies to the company and the work we do
  • Develop your own goals and objectives that contribute to the growth of the company
  • Ad hoc duties will also include filing, shredding, photocopying, and scanning and general office responsibilities
  • Apprentice must keep a log of everything learned for the apprenticeship and ensure that work is produced in a timely manner

What you could go on to do:

We are a growing business so further opportunities will be available to the right person.

How you will be supported:

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next:

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

  • More about this vacancy and any others you are suitable for
  • Any training you need to complete
  • What the next steps will be

How you could get there:

If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

Future Prospects

Possible progression within the company and progression onto the next level apprenticeship.

Reality Check

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • Good existing knowledge of Microsoft IT Packages
  • Excellent IT skills
  • Good telephone manner
  • Good organisation skills
  • Confident oral and written communication skills
  • Strong communication skills

Qualities Required

  • Positive attitude
  • Proactive
  • Punctual and reliable
  • Fast learner
  • Able to work to deadlines
  • Prioritise your own workload effectively
  • Able to solve problems independently
  • Attention to detail
  • Team oriented
  • Able to work using your own initiative
  • Committed and enthusiastic

Qualifications Required

  • 5 GCSE’s including Maths and English grade A-C / 9-4 (or the equivalent)

Training Provided

Full apprenticeship training provided, working towards an Advanced Level Apprenticeship gaining a Level 3 qualification in Business Admin.

Register interest

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