Cornwall Payroll Bureau Ltd
TRURO AND PENWITH COLLEGE
The successful candidate will have a fantastic opportunity to join a fast growing, fast paced, innovative Payroll business in Threemilestone.
There will be a wide range of tasks included within the role included, but not limited to:
- providing general administrative support
- dealing with incoming calls and enquiries
- supporting digital marketing
- database management and website updates
Alongside the administrative tasks, a large part of the role will be to provide Payroll and auto enrolment pension administration to over 200 existing clients. Full training for this will of course be provided and we welcome any candidates who are looking to progress and move forwards within the sector.
We are wanting to invest and develop somebody who can grow with the business, we want somebody who is looking for a long-term career.
There will be the chance to self-study a Payroll qualification should you wish to do so, as well as the possibility for progressing onto another Apprenticeship or even permanent employment.
On completion of a successful apprenticeship, there will be an opportunity for a permanent position.
The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates
- IT skills
- Communication skills
- Interpersonal skills
- Customer service experience
- Highly motivated
- Well organised
Any previous experience within an office environment would be beneficial, you should have a minimum of 4 GCSE’s at grade C/4 including maths and English.
- Business and Administration Apprenticeship
Day 1: Recap key messages from induction on how to successfully complete the apprenticeship. Employee Rights and Responsibilities. Learner will develop an understanding of the role of organisations and industries, as well as gaining an understanding and awareness of employer’s expectations and employees’ rights and obligations.
Day 2: Managing personal performance and development: SMART targets; Professional development; Career development goals; Work-life balance; Feedback; Learning styles; Time management.
Day 3: Communication in a business environment: Clear, effective and professional written, verbal and non-verbal communication (day 1 of 2).
Day 4: Communication in a business environment: Clear, effective and professional written, verbal and non-verbal communication (day 2 of 2).
Day 5: Tuition Support Day – for self-study units:
Optional units including:
Unit 102 – Use a telephone and voicemail system
Unit 103 – Meet and welcome visitors in a business environment
Unit 202 – Produce business documents
Unit 207 – Provide reception services
Unit 242 – Using email
Day 6: Providing administration services:
Organising and administration of meetings
Organisation of travel and accommodation
Managing diary systems
Day 7: Customer Service and Sales: Brand promises; Service offer; Service knowledge; Equality and Diversity.
Day 8: Study day
Day 9: Business awareness and change: Business structures and models; External and internal factors that may impact on a business; Goals; objectives and how these align with strategy; change implementation.
Day 10: Equality and Diversity: Understanding equality and diversity; Benefits of E&D; Legal implications.
Day 11: Teamwork: Developing good work relationships; Making a positive contribution to the business; Dealing with conflict.
Day 12: Project development: Identification of project; Developing business case; Developing project plan.
Day 13: Study time ½ day. Presentation skills:
Project review; Presentation skills; Presentation software.
Day 14: Study day
Day 15: Health and Safety: Legislation requirements
Day 16: Project Development (½ day): Reviewing project progress; Developing project. Study time ½ day.
Day 17: Presentation skills: Final practice day for presentations. Study time ½ day.
Day 18: Project presentations: Learner project presentations to employer audience*
Presentations of certificates for unit examination achievements. *Time/duration dependent on cohort group size.
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