Cornwall Payroll Bureau Ltd

Administration Apprentice


Cornwall Payroll Bureau Ltd

Training Provider:


Weekly wage £162.50
32.5 hours per week Working days Monday to Friday 09.30 to 16.30 with half hour lunch
duration: 12 months
start: 3 February 2020
Intermediate(level 2)
Business and Administration (apprenticeship standard)
15 January 2020 (application closing date)
Due to continued growth within the business, we are looking for somebody to join our small but very busy team as a Payroll and Administration Apprentice. We need somebody who has a great eye for detail, is mathematically minded, bright and ambitious. If you think you’ve got what it takes to make an impact, we want to hear from you


The successful candidate will have a fantastic opportunity to join a fast growing, fast paced, innovative Payroll business in Threemilestone.

There will be a wide range of tasks included within the role included, but not limited to:

  • providing general administrative support
  • dealing with incoming calls and enquiries
  • supporting digital marketing
  • database management and website updates

Alongside the administrative tasks, a large part of the role will be to provide Payroll and auto enrolment pension administration to over 200 existing clients. Full training for this will of course be provided and we welcome any candidates who are looking to progress and move forwards within the sector.

We are wanting to invest and develop somebody who can grow with the business, we want somebody who is looking for a long-term career.

There will be the chance to self-study a Payroll qualification should you wish to do so, as well as the possibility for progressing onto another Apprenticeship or even permanent employment.

Future Prospects

On completion of a successful apprenticeship, there will be an opportunity for a permanent position.

Reality Check

The Apprenticeship National Minimum Wage guide (ANMW):

Skills Required

  • IT skills
  • Communication skills
  • Interpersonal skills
  • Customer service experience

Qualities Required

  • Highly motivated
  • Well organised

Qualifications Required

Any previous experience within an office environment would be beneficial, you should have a minimum of 4 GCSE’s at grade C/4 including maths and English.

Training Provided

  • Business and Administration Apprenticeship

Day 1: Recap key messages from induction on how to successfully complete the apprenticeship. Employee Rights and Responsibilities. Learner will develop an understanding of the role of organisations and industries, as well as gaining an understanding and awareness of employer’s expectations and employees’ rights and obligations.

Day 2: Managing personal performance and development: SMART targets; Professional development; Career development goals; Work-life balance; Feedback; Learning styles; Time management.

Day 3: Communication in a business environment: Clear, effective and professional written, verbal and non-verbal communication (day 1 of 2).

Day 4: Communication in a business environment: Clear, effective and professional written, verbal and non-verbal communication (day 2 of 2).

Day 5: Tuition Support Day – for self-study units:

Optional units including:

Unit 102 – Use a telephone and voicemail system

Unit 103 – Meet and welcome visitors in a business environment

Unit 202 – Produce business documents

Unit 207 – Provide reception services

Unit 242 – Using email

Day 6: Providing administration services:

Organising and administration of meetings

Organisation of travel and accommodation

Managing diary systems

Office equipment

Mail services

Day 7: Customer Service and Sales: Brand promises; Service offer; Service knowledge; Equality and Diversity.

Day 8: Study day

Day 9: Business awareness and change: Business structures and models; External and internal factors that may impact on a business; Goals; objectives and how these align with strategy; change implementation.

Day 10: Equality and Diversity: Understanding equality and diversity; Benefits of E&D; Legal implications.

Day 11: Teamwork: Developing good work relationships; Making a positive contribution to the business; Dealing with conflict.

Day 12: Project development: Identification of project; Developing business case; Developing project plan.

Day 13: Study time ½ day. Presentation skills:

Project review; Presentation skills; Presentation software.

Day 14: Study day

Day 15: Health and Safety: Legislation requirements

Day 16: Project Development (½ day): Reviewing project progress; Developing project. Study time ½ day.

Day 17: Presentation skills: Final practice day for presentations. Study time ½ day.

Day 18: Project presentations: Learner project presentations to employer audience*

Presentations of certificates for unit examination achievements. *Time/duration dependent on cohort group size.

Apply now